FAQs

I Paid, But Cannot Access My Course

If you’re experiencing this, please DO NOT REGISTER ANOTHER ACCOUNT.  First, ensure you are signing in with the same username/email address you paid for your class with.

 

If this does not help, please email us directly first at: kgrable@lonestarevents.org, do not call, and we will look into your account.

I Forgot My Password, What Should I Do?

Simply select “Forgot Password” at the login screen and reset your password.  If you are unsure of which email you used to registered or are not receiving a “Forgot Password” link via email, please email us at: kgrable@lonestarevents.org (Do Not Call).

How Do I Contact DFW Security Training?

Please email kgrable@lonestarevents,org.  Do not call, please email first.